Certificate III in Hospitality  – SIT30616

 

This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team. The qualification is suitable for an Australian apprenticeship pathway.

 

Individuals with this qualification are able to perform roles such as preparing and serving drinks at a bar, preparing and serving espresso coffee, serving food, wine and other beverages at tables, providing reception or front desk services, providing housekeeping services, providing gaming services. Possible job titles include bar attendant, barista, waiter, wine waiter, front desk receptionist, housekeeper, gaming attendant.

 




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    TRAINING REQUIREMENTS

    To achieve the SIT30616 Certificate III in Hospitality, 15 units must be completed. This is made up of all 7 Core units, plus a total of 8 Elective units. For this qualification, electives may be selected to meet either a specialist or multi-skilled job outcome. These elective units can be chosen when consulting one of the Brisbane Business & Hospitality staff who can offer you guidance and assistance to choose the right stream for you.

     

    LOCATION

    Brisbane Business & Hospitality Training can deliver this training throughout Metropolitan and Regional Queensland.

     

    COURSE DURATION

    This course is structured through competency based training and assessment. Course duration is based on individual training requirements.

     

    ENTRY REQUIREMENTS

    Students who wish to enrol in Brisbane Business & Hospitality Training programs are required to obtain a copy of the Student Handbook before making a final decision on training. There are no prerequisites for entry to this qualification.

     

    DELIVERY MODES

    This course may be delivered through a combination of class, workplace, self-paced and distance learning.

     

    COURSE FEES

    Please phone Brisbane Business & Hospitality Training to discuss fee details for this course.

     

    ENROLMENTS

    Brisbane Business & Hospitality Training has a rolling intake. Continuous enrolments allow students to commence training at any time. Enrolments for traineeships involve a consultant visiting your workplace to complete paperwork and answer questions. Call Brisbane Business & Hospitality Training on 07 3117 9722 or 0409 890 298 or email info@bbht.com.au for details.

     

    MANDATORY CORE UNITS

    BSBWOR203
    SITHIND002
    SITHIND004
    SITXCCS006
    SITXCOM002
    SITXHRM001
    SITXWHS001
    Work effectively with others
    Source and use information on the hospitality industry
    Work effectively in hospitality service
    Provide service to customers
    Show social and cultural sensitivity
    Coach others in job skills
    Participate in safe work practices

    PLUS 8 ELECTIVE UNITS

    MUST COMPLETE 1 HYGIENE UNIT

    SITHIND001
    SITXFSA001

    Use hygienic practices for hospitality service
    Use hygienic practices for food safety

    PLUS 7 JOB SPECIFIC UNITS

    Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:

    BAR ATTENDANT IN A HOTEL OR CLUB

    SITHFAB001
    SITHFAB002
    SITHFAB003
    SITHFAB011
    SITXFIN001
    SITXINV001
    SITXINV003
    SITHFAB010
    Clean and tidy bar areas
    Provide responsible service of alcohol
    Operate a bar
    Provide advice on beers, spirits and liqueurs
    Process financial transactions
    Receive and store stock
    Purchase goods
    Prepare and serve cocktails
     

    FRONT DESK RECEPTIONIST IN A HOTEL

    BSBCMM201
    BSBITU306
    SITHACS008
    SITTTSL007
    SITTTSL010
    SITXCCS002
    SITXFIN001
    Communicate in the workplace
    Design and produce business documents
    Provide accommodation reception services
    Process reservations
    Use a computerised reservations or operations system
    Provide visitor information
    Process financial transactions

    GAMING ATTENDANT IN CLUB, HOTEL OR CASINO

    SITHFAB002
    SITHGAM001
    SITHGAM002
    SITHGAM003
    SITHGAM004
    SITHGAM005
    SITXFIN001
    Provide responsible service of alcohol
    Provide responsible gambling services
    Attend gaming machines
    Operate a TAB outlet
    Conduct Keno games
    Analyse and report on gaming machine data
    Process financial transactions

    WAITER IN A RESTAURANT

    BSBSUS201
    SITHFAB002
    SITHFAB004
    SITHFAB005
    SITHFAB011
    SITHFAB012
    SITHFAB014
    SITHFAB016
    SITHFAB017
    Participate in environmentally sustainable work practices
    Provide responsible service of alcohol
    Prepare and serve non-alcoholic beverages
    Prepare and serve espresso coffee
    Provide advice on beers, spirits and liqueurs
    Provide advice on Australian wines
    Provide table service of food and beverage
    Provide advice on food
    Provide advice on food and beverage matching
     

     Other Quality Training Programs Offered by BBHT

    Certificate II in Hospitality | Certificate III in Hospitality | Certificate IV in Hospitality 
    Diploma of Hospitality | Certificate II in Retail Services | Certificate III in Retail
    Certficate IV in Retail Management | Certificate II in Kitchen Operations
    Certificate III in Commercial Cookery | Certificate IV in Commercial Cookery
    Certificate II in Tourism | Certificate III in Tourism
    Certificate IV in Travel and Tourism | Diploma of Travel and Tourism Management
    Certificate II in Skills for Work and Vocational Pathways

    Short Courses Programs on Offer include

    Responsible Service of Alcohol | Responsible Gambling Services
    Responsible Management of Licensed Venues
    Customer Liaison Officer Training Program | Food Safety | Food Safety Supervisor
    Coffee Making (Barista) | Introduction to Bar Operations
    Introduction to Gaming Operations | Introduction to Accommodation Housekeeping
    First Aid | CPR | Emergency First Aid Response in an Education and Care Setting
    Custom Made Programs

     

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