Diploma of Travel and Tourism Management – SIT50116
This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.
This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
Possible job titles include inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
To achieve the SIT50116 Diploma of Travel and Tourism Management, 23 units must be completed. This is made up of all 12 core units, plus a total of 11 elective units. For this qualification, electives may be selected to meet either a specialist or multi-skilled job outcome. These elective units can be chosen when consulting one of the Brisbane Business & Hospitality staff who can offer you guidance and assistance to choose the right stream for you.
Brisbane Business & Hospitality Training can deliver this training throughout Metropolitan and Regional Queensland.
This course is structured through competency based training and assessment. Course duration is based on individual training requirements.
Students who wish to enrol in Brisbane Business & Hospitality Training programs are required to obtain a copy of the Student Handbook before making a final decision on training. There are no entry requirements for this qualification.
This course may be delivered through a combination of class, workplace, self-paced and distance learning.
Please phone Brisbane Business & Hospitality Training to discuss fee details for this course.
Brisbane Business & Hospitality Training has a rolling intake. Continuous enrolments allow students to commence training at any time. Enrolments for traineeships involve a consultant visiting your workplace to complete paperwork and answer questions. Call Brisbane Business & Hospitality Training on 1300-44-BBHT or 0409 890 298 or email firstname.lastname@example.org for details.
MANDATORY CORE UNITS
Manage diversity in the workplace
PLUS 11 ELECTIVE UNITS
CONSISTING OF 6 UNITS FROM GROUP A
PLUS 5 ADDITIONAL UNITS
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
TOURISM AND TRAVEL COORDINATION
Allocate tour or activity resources
Lead tour groups
ADMINISTRATION AND COMMUNICATION
|SITXCRI001||Respond to a customer in crisis|
|BSBSUS401||Implement and monitor environmentally sustainable work practices|
|Process accounts payable and receivable|
Prepare financial reports
|HLTAID003||Provide first aid|
|SITXFSA001||Use hygienic practices for food safety|
GOVERNANCE AND LEGAL COMPLIANCE
|SITXGLC001||Research and comply with regulatory requirements|
HUMAN RESOURCE MANAGEMENT
Recruit, select and induct staff
Monitor staff performance
MANAGEMENT AND LEADERSHIP
MARKETING AND PUBLIC RELATIONS
|Profile the market|
Implement and monitor direct marketing activities
Coordinate production of brochures and marketing materials
Create a promotional display or stand
Coordinate marketing activities
PLANNING AND PRODUCT DEVELOPMENT
|Package tourism products|
Develop interpretive activities
Develop in-house recreational activities
Research and analyse tourism data
WORK HEALTH AND SAFETY
|SITXWHS002||Identify hazards, assess and control safety risks|