Certificate 3 Guarantee
Students can now take advantage of the Certificate 3 Guarantee, a Queensland Government, Department of Education and Training Initiative which aims to assist working-age Queenslanders without a post-school Certificate III or higher-level qualification to complete a nationally recognised Certificate III qualification that leads to
- a job outcome for individuals trying to enter the labour market or their desired industry/career
- advancement in the workplace or career progression for individuals already employed in their preferred industry.

Are You Eligible?
- Be 15 years of age or older
- Have finished secondary school or no longer at school
- Be an Australian or New Zealand citizen permanently living in Queensland
- Not hold a Certificate level III or higher qualification*
- Employment status does not matter – a participant can be unemployed and seeking work, or be working on a full-time, part-time, self-employed or casual basis
Ask Us Questions
*This includes any equivalent Certificate 3 or higher level qualification irrespective of whether the qualification is through a university degree, apprenticeship or traineeship pathway. Certificate level III qualification completed while at secondary school does not exclude you from accessing the Certificate 3 Guarantee.
Browse BBHT’s Certificate 3 in Hospitality or Certificate III in Retail Operations.
To find out if you are eligible contact our friendly Customer Service staff on 1300-44-2248.
For more information about the Certificate 3 Guarantee, visit the Training Queensland website at training.qld.gov.au/training/incentives/certificate3.

Certificate 3 Guarantee Concessional
Participant Requirements
Under the Certificate 3 Guarantee, concessional participants are defined as follows:
- The participant holds a health care concession card or pensioner concession card; or
- The participant holds an official form under Commonwealth law confirming that the participant is entitled to concessions under a health care concession card or pensioner concession card; or the participant is an Aboriginal or Torres Strait Islander person.

Certificate 3 Guarantee Entitlement
Eligible participants will no longer be eligible for a subsidised training place under the Certificate 3 Guarantee once they complete a Certificate Level III qualification.

Employment Service Providers
Refund Policy
Certificate 3 Guarantee Student Contribution Fee Refund Policy
Certificate 3 Guarantee Student Contribution refunds must be requested in writing 7 days prior to withdrawal. Withdrawal request must be made on the Withdrawal Request Form. This must be signed by the student and where applicable, referring 3rd Party.
Units will be refunded on a unit-by-unit basis for all non-commenced units. Refunds will be processed via Electronic Funds Transfer (EFT) 7 days after the request has been received.
If an offer of a place is withdrawn, or Brisbane Business & Hospitality Training is unable to provide the program, the learner is eligible for a full or pro rata refund of tuition fees paid within 7 days.