Café Supervisor – Iconic Brisbane Café!

By: Shingle Inn

The Shingle Inn has an exciting opportunity for an experienced Café Supervisor to lead a team and work within a well-established national café brand.   Established in 1936, Shingle Inn has built upon its reputation for excellence becoming a beloved cafe chain that proudly continues its dedication to exceeding customers’ expectations.   We are a family business, looking for a passionate team member with a can-do attitude. This is a great opportunity for you to showcase your enthusiasm for customer service and utilise your exceptional organisational skills!   What sets us apart is our our passion and dedication to delighting our customers with decadent meals, delicious coffee and an exceptional experience. We aim to delight our customers every single time they visit our stores.   The purpose of this role is to ensure efficient and effective day to day operation of the restaurant, ensuring a consistently high standard of product and customer service is delivered at all times.   Reporting to the Area Manager your key responsibilities will include:  
  • Management of store operations, including: cash & banking control, stocktakes, presentation & maintenance and development of weekly rosters.
  • Achieve budgeted sales and expenditure.
  • Ensure food safety and quality control on all food and drink products.
  • Maintain and implement marketing campaigns, displays and sales techniques.
  • Promote strong team motivation and ongoing team development.
  • Adhere to Workplace Health and Safety standards.
  ​​​​​This is a permanent role of up to 38 hours per week.  You must have availability across a 7-day roster.   Applicants must have:
  • Proven experience in cafe operations including rostering, stock control, people management, training, store opening & closing, cash management experience and maintaining high presentation standards.
  • Barista experience.
  • Demonstrated skills in leading and motivating a team.
  • Desire to take on the challenge of building sales and meeting KPIs in labour and food costs.
What do we offer?  Shingle Inn offers an exciting range of roles and career opportunities with a commitment to ongoing training and development.  We promote an inclusive and diverse friendly team environment and family cultureThis role will suit someone who is has a drive to succeed and a desire to advance their career towards a store manager role.   If you’re passionate about coffee, the hospitality industry and share our commitment to fantastic customer service, we want to hear from YOU!   Please list your availability in your application and include a cover letter outlining your supervisor experience.   Applications close Tuesday 20th July 2021
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